Benefits

At Northwest Health Care Linen, we value customer service and a partnership with those we serve. Your goals are our goals, and we want to help you reach them.

Here are some of the benefits of partnering with Northwest Health Care Linen:

• Medically Exclusive: We believe that processing medical textiles is a specialty that requires a certain dedication and focus that many “mixed production facilities” can’t provide. We are a 100% medical linen processor focused on hospitals and outpatient facilities exclusively.  With us, your linens will never be mixed, washed, processed with or near restaurant linens or industrial shop towels.
• No Hidden Costs means Predictable Billing: One thing to keep in mind when choosing a linen vendor is that in the linen industry a lower quoted price does not always equate to a lower bottom line cost. Many of our competitors often quote lower prices, but fail to disclose how their billing format actually is applied which creates confusion and higher than expected bills. At Northwest Health Care Linen we provide straightforward, easy to understand invoicing and transparent billing. Healthcare today is complicated enough, reading your bill shouldn’t be.
• You know what you’re paying for: When we give you a service quote we stick to it; there will be no surprises on the bill. We bill by the piece, not the pound, so you’ll know exactly what you’re paying for each piece of linen coming through your doors. We disclose all our fees up front, and we do not have any automatic replacement fees, garment protection charges, biohazard fees or damage insurance fees.
• Partners in Patient Care: We are an independent, locally owned family business. We pride ourselves on giving back to the communities that we serve. We like to think of our customers as our partners in patient care. With our local business mindset, you can be assured you’ll receive a level of service unmatched by the big national facilities.
• Peace of Mind: Hygienically Clean, Medically Exclusive and always here to help. With Northwest Health Care Linen as your linen service provider you can be assured that your linen management is in the right hands.