Northwest Health Care Linen is the first of 5 linen facilities in the nation to become Hygienically Clean-Healthcare certified.
Find out why Northwest Health Care Linen chose to be a leader in the marketplace by clicking the link below.
Health care facilities and their patients can be confident in the laundered items they receive from Northwest Health Care Linen.
Northwest Health Care Linen, a comprehensive health care laundry service provider was recognized by Textile Rental Services Association (TRSA) with Hygienically Clean Healthcare Certification.
Until recently, commercial laundry facilities have not had a recognized standard for objectively verifying that textiles, cleaned in a laundry, meet hygiene standards appropriate for medical facilities. TRSA represents and serves more large-scale laundries than any association in the world. Their international certification process offers unbiased bacteriological testing and facility inspections that closely examine the handling of potentially infectious materials. This independent review process provides customers with evidence that the textiles from Northwest Health Care Linen are hygienically clean and safe for their patients.
Northwest Health Care Linen is one of only five facilities in the nation that has achieved this certification.
There are no federal or state standards that require microbial testing. The Hygienically Clean Healthcare Certification is the first of its kind in the United States, requiring microbial testing and raises the bar in certifying laundries for producing hygienically clean reusable textiles.
“Achieving this certification gives our customers (health care facilities) confidence in the laundered items they receive from Northwest Healthcare Linen,” said James Hall, Northwest Health Care Linen CEO. “It removes any concern for disease transmission between the textiles we provide and patients or health care employees.”
To achieve the certification, laundries submit an application and undergo an on-site facility inspection. Bacteriological testing is conducted on a regular basis, beginning in each of the first three months of certification. If all testing in the first three months passes the established criteria, the facility then undergoes semiannual testing. Maintaining the certification also requires laundries to properly document their best management practices.
“We work hard to uphold top marks in the ways we function,” said Hall. “The Hygienically Clean Healthcare certification we received through TRSA is a testament to our commitment to cleanliness.”
Northwest Health Care Linen announces the launch of Cubicle Curtain Solutions, the new comprehensive approach to sanitizing and caring for cubicle curtains.
“As a focus of hospital-acquired infection reduction programs, there is more emphasis being placed on cleaning curtains regularly,” said Northwest Health Care Linen CEO Jim Hall. “The team at Northwest Health Care Linen offers real and immediate solutions for any facility.”
The thorough cleaning process begins with curtain cleansing with use of an EPA registered cleaning agent. Curtains are treated with an antimicrobial finish, which inhibits the growth and spread of bacteria, fungus, mold and mildew within the fabric. Once sanitized, cubicle curtains are gently finished in a way that avoids dryer wear, which is the leading cause of cubicle curtain damage. Curtains are then prepared for return to their facility bagged and on hangers to ensure they are received crisp and clean and ready for reinstallation in patient rooms.
The team at Northwest Health Care Linen approaches each of their clients individually to address each of the unique concerns as it pertains to cubicle curtains.
“Some facilities may not have large enough curtain inventory to maintain a sufficient supply of curtains when sending out their facility-owned curtains to be cleaned,” explained Hall.
To remedy this problem, Northwest Health Care Linen is equipped to provide curtains for use during the interim while the company launders the facilities’ curtains. The temporary curtain inventory that Northwest Health Care Linen keeps in stock are available in a neutral beige color, as designed to complement any facility’s décor. Temporary curtains come in two different lengths and feature snap together panels, fitting any sized track.
“Many of the facilities we serve currently are in need of interior renovations, but simply do not have the funding for it,” said Hall. “As this is an issue that has come up on several occasions, and we responded by creating our cubicle curtain leasing program.”
The cubicle curtain leasing program allows medical facilities to make specified curtain fabric and style choices without the financial commitment of purchasing a full supply of curtains. When utilizing the lease program, Northwest Health Care Linen will continuously monitor the integrity of the curtains, injecting new replacement curtains into the inventory as needed. Northwest Health Care Linen also offers hardware upgrades with the leasing program.
For each of the cubicle curtain solutions, Northwest Health Care Linen offers routinely scheduled cleanings based on each facility’s particular requirements.
To learn more about the program and download the brochure, please visit the Cubicle Curtain Solution service page.
Bellingham, WA – A Bellingham linen service company has signed a large contract that could mean an additional 25 jobs in this area.
Northwest Health Care Linen recently signed a six-year contract with Franciscan Health System. The Bellingham company will provide medical laundry service to the south Puget Sound region for the non-profit organization. Franciscan Health operates a variety of medical facilities, including five full-service hospitals, medical groups and surgery centers in Tacoma, Federal Way, Lakewood, Enumclaw and Gig Harbor.
The contract will grow incrementally as Franciscan phases out existing contracts with other companies, said Bill Akers, vice president of customer relations for the company. Once the contract is fully in place, it’ll mean an extra six million pounds of linen serviced annually. Before the contract was signed, the Northwest Health Care Linen was doing about 13 million pounds of linen a year.
Akers expects the 25 additional jobs in production and transportation to be phased in within a year, increasing the company’s workforce to 140. The company won’t have to make changes to its facility to handle the extra workload because of a remodel in 2002 that tripled the size of the facility.
“That’s the great thing about this is we have plenty of extra capacity,” said Akers, adding that it will also bring money into Whatcom County.
The remodel in 2002 also increased the energy efficiency of the company. The process requires 60 percent less water than before the remodel, Akers said, also requiring less energy to heat the water.
Northwest Health Care Linen’s service area stretches from Bellingham to Olympia, from single-provider practices to hospitals.
Dave Gallagher, The Bellingham Herald
Each week The Bellingham Herald takes a close look at a business or construction project. This week: Northwest Health Care Linen.
What it is: Northwest Health Care Linen is a laundry facility committed to providing medical linen for hospitals and clinics.
Most of the linens are owned by the company and rented to the medical facilities. The company buys about $130,000 to $140,000 worth of new linen each month, and processes about 12.5 million pounds of linen each year, said Bill Akers, vice president of customer relations.
When the linen comes in to be laundered, it is sorted by sheets, towels, patient gowns, scrubs, etc., he said.
Each type of linen is put into separate bags. Then, through an automated system, the bags are loaded into machines for washing and drying. Once the linens are dried, machines are used to iron and fold them.
Northwest Health Care Linen was recently accredited by the Healthcare Laundry Accreditation Council. Standards for accreditation cover the linen-processing cycle, “from handling and transporting soiled healthcare textiles, to in-plant processing and delivery back to the customer,” according to the council’s website.
The accreditation serves as a seal of approval for providing hygienically clean textiles to health-care customers.
Ownership: James Hall.
Employees: The company employs about 110 people.
How it started: Hall began Northwest Health Care Linen in 1992 following his ownership of a large, extended-care facility in Bellingham. From his own experience of running a health-care facility, as well as talking to other medical providers, Hall saw a need for an outside, reliable laundry service specializing in medical linen, Akers said.
At first, the company only served some hospitals in Skagit County and one large clinic group in Everett. But the company grew by word-of-mouth, and once it started working with outpatient centers, it “really took off,” Akers said.
The company experienced a challenging period in August 2006. Federal agents arrested 26 Mexican nationals working at the company on suspicion of being in the country illegally. No criminal charges were filed and no fines were levied against the company, said Lorie Dankers, public affairs officer at the U.S. Immigration and Customs Enforcement agency. The company worked with ICE and came into compliance, Dankers said.
The company now works with multiple medical facilities west of the Cascades, including medical centers in Seattle, Bellevue, Olympia and Kitsap Peninsula. In Bellingham, Northwest Health Care Linen provides linen for several facilities, including Pacific Rim Outpatient Surgery Center, Mt. Baker Imaging and Mt. Baker Kidney Center.
Reuse, Recycle: Almost all of the linens that are no longer used by Northwest Health Care Linen go to hospitals as a back-up supply in case of a disaster. All hospitals must be prepared for a disaster and must have about three to four days of supplies on hand, Akers said.
About 99 percent of the linens no longer used by the company are boxed up, labeled and delivered to those hospitals, he said. That is a way of recycling the linen and keeping it in use, he said.
Recently, Northwest Health Care Linen began recycling plastic bags used to carry the linens, Akers said. “We used to fill a massive Dumpster with plastic bags,” he said. Last year, the company’s plant manager, Mike Alexander, found an outfit called Super Link Plastic Inc. that recycles all types of plastic waste. Northwest Health Care Linen now recycles more than 100 tons of plastic each year, Akers said.
Northwest Health Care Linen 4123 Strider Loop Road Bellingham 360-647-2974 Nwlinen.com
Isabelle Dills, The Bellingham Herald
Bellingham, WA — June 7, 2010 — Northwest Health Care Linen, the comprehensive health care linen service provider for customers in the Puget Sound region since 1992, announces its recent accreditation from the Healthcare Laundry Accreditation Council (HLAC). This accreditation serves as a seal of approval for providing hygienically clean textiles to health care customers.
“When you go into a health care facility as a patient, cleanliness is critically important to stopping the spread of bacteria,” said James Hall, CEO of Northwest Health Care Linen. “In this industry, hospitals have no way to measure what you’re doing, apart from the end-product delivered. That’s what this accreditation looks at: how you provide the sanitary laundry that aids in the prevention of bacteria spread and infection.”
The HLAC accreditation process is a compressive review, and it includes an evaluation of written documents, a walk-through and inspection of the facility, employee and management interviews, and more. The HLAC standards focus on a number of aspects of the laundry, with the ultimate goal of protecting clean textiles from soiled textiles at all times during the processing. This protection is a vital component of the accreditation.
“This accreditation gives us a high level of credibility in the industry, setting us apart from those who aren’t currently accredited or who, frankly, aren’t able to meet these high standards,” said Hall.
The HLAC is an independent, non-profit organization formed for the purpose of inspecting and accrediting facilities that process health care textiles for hospitals, nursing homes and other health care facilities. HLAC accreditation is valid for three years. After that time, a laundry must be re-inspected to remain accredited. While this accreditation is not currently required of laundry companies serving health care facilities, it will be in the future.
“We voluntarily took the initiative to put ourselves under this microscope now to show those in the Puget Sound region that we are already adhering to these high standards of cleanliness and infection control,” said Hall.
In 2002, Northwest Health Care Linen’s Bellingham facility underwent a significant remodel, vastly improving its ability to serve clients in the Puget Sound region. The company’s space was tripled in size, allowing it to process laundry with greater efficiency. Today, Northwest Health Care Linen’s state-of-the-art technology saves energy by reclaiming wastewater heat, and the company also recycles much of the water used during this process to further reduce energy costs. In addition, the company recently began working with a recycler in Florida that accepts all of Northwest Health Care Linen’s plastic soiled linen bags. This move allowed the company to reduce it’s solid waste stream by 80%.
Northwest Health Care Linen’s service area stretches from Bellingham to Olympia, in facilities varying from single provider practices and surgery centers, to large clinic systems and hospitals. In Whatcom County, the company serves both Pacific Rim Surgery Center and Mount Baker Imaging, as well as several other smaller healthcare providers.
Northwest Health Care Linen is one of four laundries to receive accreditation by the Healthcare Laundry Accreditation Council in Washington State. It is the only one of its kind in the state north of Pierce County to receive this accreditation. For more information on Northwest Health Care Linen, call 360.647.2974 or visit https://nwlinen.com.
Our unique approach consists of quality product selection, unparalleled customer support and a dedicated patient focus, making us much more than wash, rinse, repeat.
